💰 REFUND POLICY — MA BOUFFE At MA BOUFFE, we connect customers, partner restaurants and independent delivery people. Our goal is to ensure a smooth and seamless experience for all users. ⸻ ⚠️ OFF-PLATFORM PURCHASES Any purchase or transaction made outside the MA BOUFFE platform cannot under any circumstances be refunded through our services. 👉 We strongly recommend that you place all your orders directly via the platform in order to benefit from our follow-up and assistance. ⸻ 📦 ORDERS PLACED ON THE PLATFORM Orders placed via MA BOUFFE are directly managed by partner restaurants. 👉 As such:     •     Restaurants are responsible for the preparation and quality of dishes     •     Financial transactions are handled directly by restaurants ⸻ ⚖️ DISPUTES AND COMPLAINTS In case of problem (incorrect order, non-compliant, significant delay, etc.): 👉 The customer can contact MA BOUFFE support at the following address: 📧 yomaratechnologies@gmail.com We are committed to:     •     Review the file     •     Contact the restaurant concerned     •     Follow up on the dispute ⸻ ❗ REFUND CONDITIONS MA BOUFFE does not automatically guarantee a refund. 👉 However:     •     If, after analysis, the customer's complaint is found to be well-founded     •     We will intervene with the restaurant so that a refund can be made 👉 The final refund decision is up to the partner restaurant. ⸻ 🤝 COMMITMENT We are committed to:     •     Ensure serious follow-up of each complaint     •     Promote a fair resolution between the parties     •     Maintain a relationship of trust between customers and partners ⸻ 📞 CONTACT SUPPORT 📧 yomaratechnologies@gmail.com 📱 +225 01405590450 ⸻ 👉 MA BOUFFE acts as a liaison intermediary, while ensuring that it offers support in the event of a dispute.